Introducing a new convenient and secure way to pay!
Mobile Wallet is an electronic version of carrying your debit card information on your mobile device.
Instead of using your physical card to make purchases, you can pay with your smartphone, tablet or smartwatch.
Use your mobile wallet to make purchases at retail store locations by holding your mobile device up to the card reader. When checking out at participating merchants, access the mobile wallet app and select your Troy Bank & Trust debit card. It also allows you to make quick in-app purchases without having to enter your card information.
For more information on each wallet, FAQs and how to set up for a specific wallet, please click on the specific link below that will take you to the support website for each wallet Troy Bank & Trust is proud to offer.
Setting Up Your Mobile Wallet
Setting up your mobile wallet is easy. Simply download the corresponding app from your app store or start from your device’s wallet and follow the on-screen step-by-step instructions. Visit the support links above or you can find the links in our Mobile Wallet FAQs below to set up your Mobile Wallet today!
Mobile Wallet FAQs & Helpful Hints
For more information about our Mobile Wallet service, please click on the FAQs below.
To avoid any Mobile Wallet set up issues, click on the Helpful Hints link below.
We have included helpful links on how to set up your mobile wallet, the basics of mobile wallet, convenience & usage, security & data privacy and how to contact us.
FAQs Helpful Hints
Mobile Wallet Customer Support:
844.644.8330 | Hours: 7:30 am - 10:00 pm CT | 7 days a week
TB&T Customer Service Department:
334.807.5110 | toll free 888.258.8769 | firstname.lastname@example.org
Not available for Troy Bank & Trust VISA credit card. Only available for Visa Consumer and Business Debit Cards issued by Troy Bank & Trust.
Not all retailers accept mobile wallet payments. Look for the symbol or icon representing the mobile wallet app you use prior to making purchases. Additionally, the retailer must also accept Visa.
Availability of your mobile wallet may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply.
Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.
iPad Pro is a trademark of Apple Inc.
Android, Chrome, Google Pay, Google Play, and the Google Logo are trademarks of Google LLC.
Samsung, Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their respective owners.
Fitbit, the Fitbit logo and Fitbit Pay are trademarks or registered trademarks of Fitbit, Inc. in the US and other countries.
Garmin Pay is a trademark of Garmin Ltd.