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Attention Customers
BE PREPARED

While most of the changes will happen behind the scenes, there will be times where it will affect some of the banking services you may use.

Please monitor our website for additional information concerning our upgrade and
how this will impact you.  

Please use the Important Information and checklist links below to ensure preparation for August 22-26. We have included important dates and times that you will need to be aware of. Depending on the banking services you use, there are actions you will need to take.

To learn more about the System Upgrade, click on "We're Upgrading".

We would like to ensure all of our customers are prepared and ready for our System Upgrade.  

  

Checklist            Important Info              

For any questions

Troy Bank & Trust:
334.566.4000 | toll free 888.258.8769 | customerservice@troybankandtrust.com


Reminder about keeping your financial information secure

Just a reminder - We strive to keep your information secure. Please be extra cautious regarding phone calls you receive asking for your bank account number, debit card number or Online Banking information. Please do not give your bank account number, debit card number or routing number over the telephone in a phone call you did not initiate. When you call the bank, we will ask you certain questions to verify your identity. This only occurs when you initiate the phone call to the bank. When in doubt, hang up and call your trusted banker!

 

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By clicking Continue, you will be taken to a website that is not affiliated with Troy Bank & Trust. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Troy Bank & Trust's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Troy Bank & Trust.

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Unsecure Email Disclosure

Your privacy is very important to us. We would like to advise you that Internet email is not a secure method of communication. Please do not submit any information that you consider confidential. We recommend you do not include any specific identifying information such as your social security, account, PIN numbers, date of birth, etc...

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By clicking Continue, you will be taken to our affiliate's website. Products and services offered shown will be provided by our affiliated entity. Some products offered may not be FDIC insured. Please read the privacy and security policies on our affiliate's website. In some instances, these policies may differ from those of Troy Bank & Trust Group.

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