CARD CONTROLS

Total control,
wherever you go.

With the Card Controls feature in our Troy Bank & Trust Mobile Banking app, you can control how, when, and where your debit card is used right from your phone. With the swipe of your finger, disable your card if it’s lost, set transaction limits to help you stay on budget, define geographic regions where your card can be used, enable push notification alerts, and more.



Here's how it works:
1. Sign into the TB&T Mobile Banking app and click "More" in the main navigation.
2. Select "Card Controls." Your eligible debit card(s) will be listed.
3. Click on the card you would like to control to view all of the preferences.
4. Select “Alerts” in the “More” menu for card alert options.

If you're not already enrolled in Online Banking, click here

UserGuide

FAQs

Video

 

If you are a SecurLOCK User, click on the link below to learn how to transition from SecurLOCK to Card Controls. There are steps to unsubscribe from SecurLOCK.

  SecurLOCK Users: How to Unsubscribe

Introducing Zelle — a fast, safe and easy way to send money in minutes¹ to friends, family and others you trust, right from the Troy Bank & Trust mobile app. Zelle makes it easy to send money to, or receive money from, people you trust with a bank account in the U.S. Find Zelle in your Troy Bank & Trust app.

Learn More

Zelle Customer Support:
855.212.3440 | Hours: 7:00 am - 11:00 pm CT

TB&T Customer Service Department:
334.807.5110 | toll free 888.258.8769 | customerservice@troybankandtrust.com

 

Reminder about keeping your financial information secure

Just a reminder - We strive to keep your information secure. Please be extra cautious regarding phone calls you receive asking for your bank account number, debit card number or Online Banking information. Please do not give your bank account number, debit card number or routing number over the telephone in a phone call you did not initiate. When you call the bank, we will ask you certain questions to verify your identity. This only occurs when you initiate the phone call to the bank. When in doubt, hang up and call your trusted banker!